E-Campus Technical Recommendations

Before You Begin

E-Campus is a web-based workshop management and delivery system. Before you begin using E-Campus, we invite you to read through important information that will help make your first experience with E-Campus a positive one.

Recommended Technical Specifications

  • Multimedia PC with any high-speed connection (e.g. Cable Broadband or DSL)
  • Windows 7 or higher; 800 MHz processor, or better; 512 MB RAM; Monitor resolution at 1366 × 768; 500 MB or greater of free hard disk space; 24-bit sound card; 4 MB VRAM with True Color (24-bit or 32-bit)
  • MacOS X 10.9 Mavericks; 800 MHz processor, or better; 512 MB of RAM; Monitor resolution at 1366 x 768; 500 MB or greater of free hard disk space; 24-bit sound card, Virtual memory turned on and allocated to at least 128 MB
  • Web browsers: Be sure you are on the most modern version of your favorite web browser - https://updatemybrowser.org/
  • Note: Internet Explorer is no longer supported. Microsoft has transitioned to the Edge browser.
  • Microsoft Office 2010 or higher

Technical Assistance
If accessing E-Campus from your district or campus, contact your on-site technical support staff to verify that the computer equipment you are using meets the technical specifications listed above. If you are still experiencing the problem, contact our E-Campus Customer Experience team.

Contacting an E-Campus Customer Experience Team Member 
During normal business hours (7:30am -4:30pm CST), contact the Region 13 Support team at:
512-919-5456; or email questions@esc13.net.

Online Workshops
If you are participating in an E-Campus workshop that is delivered online, please contact your workshop presenter/facilitator so that he/she is aware that you are having problems.

After Hours Support
To help us serve you best, when you contact us, please provide the following information: 

  • Your first, name last name 
  • The type of hardware you're using: Windows or Mac
  • The browser you're using
  • A description of what you are trying to accomplish
  • A description of what happened when the problem occurred 
  • The exact wording of what appears on your computer screen where the problem occurred
  • Your telephone number
  • Best time to reach you by telephone, if needed
  • Include the above in an email to questions@esc13.net  You will be contacted within 1 business day of ESC Region 13's receipt of your email request.

Still need help? Contact Us Contact Us